AI Dispatch for Alarm & Security Companies

Never Miss an Alarm System Service Call Again

Dispatcher answers every security system call, checks technician availability, and books installations and service visits — around the clock.

No credit card required. No monthly minimum.

Sound Familiar?

Emergency failures happen after hours

When security panels fail at night, homeowners do not wait for morning callbacks. A missed call often sends the customer to a national competitor before your office opens.

Install scheduling is operationally complex

Security installs require longer time blocks, equipment constraints, and permit-aware planning. Manual phone scheduling creates double-bookings and avoidable dispatch waste.

Service calls drive recurring contract value

The initial visit often leads to multi-year monitoring revenue. Missing the first call means losing both installation margin and long-term recurring account value.

How It Works

Three simple steps. Every call becomes a booked job.

1

Your AI Voice answers the call

Dispatcher picks up in under 3 seconds with a greeting customized to your business — nights, weekends, holidays.

2

Dispatcher checks your schedule

Real-time availability lookup in Jobber or HouseCall Pro. No double-bookings, no guesswork.

3

Job gets booked automatically

Customer confirms the time, job is created in your system, and you get a notification. Done.

See What You're Leaving on the Table

Adjust the sliders to match your alarm and security services business.

90
502,000+
65%
20%80%

Most contractors think they answer 90%+ — the real number is closer to 65%

$2,200
$300$6,000

Your Business Today

Calls missed
31
Revenue you're losing
−$47,740

Your Business with Dispatcher

Additional jobs booked
+22
Revenue recovered
+$47,740
Dispatcher cost
−$689/mo
Includes volume discount
Net revenue recovered
+$47,051/mo
69.3x ROI

That's $564,612 per year back in your pocket.

How Alarm & Security Calls Actually Work

  • Emergency panel failures and access issues require immediate response, including nights and weekends
  • Installations need longer appointment windows with pre-call details collected accurately
  • Commercial and residential callers need different qualification paths before dispatch

The Numbers for a Typical Alarm and security contractor

A security company handling 90 calls/month at a 65% answer rate misses about 32 calls. At a $2,200 average installation/service value and 70% booking rate, that is 22 lost jobs — about $48,400/month in missed booked work. Dispatcher is usage-based, so capturing only a fraction of those calls can drive strong ROI.

See your numbers →

Frequently Asked Questions

Can Dispatcher handle emergency alarm system calls after hours?
Yes. Dispatcher answers 24/7/365 and can prioritize emergency alarm failures before standard requests. Dispatcher captures issue details and books the next qualified response window so urgent calls are not lost overnight.
Does Dispatcher schedule security system installations with specific time blocks?
Dispatcher supports longer install windows and service-type-based scheduling logic. It checks your live availability and books the right slot, reducing double-bookings and unnecessary reschedules.
How does Dispatcher work for companies with both residential and commercial security?
Dispatcher can branch intake by customer type and capture commercial-specific details before booking. It integrates with Jobber now and is expanding support for HouseCall Pro, ServiceTitan, and Workiz for broader jobs platform alignment.
Can Dispatcher differentiate between new installation requests and service calls?
Yes. Dispatcher classifies intent during the call and routes to the correct scheduling path. That means install consultations and service calls are booked with the right duration and context.

Ready to Stop Missing Alarm & Security Calls?

Set up in 30 minutes. No contracts. Pay only when it works.

Learn more about pricing, Jobber integration, contractors we serve, and What happens when customers hit voicemail .